Adobe's CEO Refuses to Answer Questions

Feb 15, 2013

Simply put this is how not to treat your customers.

http://gizmodo.com/5984191/adobes-ceo-completely-refuses-to-answer-questions-about-unfair-pricing

The Australian pricing for CS is completely unfair and they know it. Just hope Google, with the recent purchases of Nik Software and the various Kodak patents, can launch a real challenger to Photoshop and Lightroom. Adobe has been able to hang on for the last couple of decades mainly  because no one has really challenged them. Apple could have with Aperture, but they didn't push it enough, and they purchased their biggest competitor, Macromedia, back in 2005. Google could easily drop in a Photoshop competitor and take most of Adobe's income in the process. 

It is interesting given they beta tested Creative Cloud in Australia first. I wonder if this isn't an attempt to beta test a major price increase of CS and force people into Creative Cloud, so they can get the monthly payments and stablize their income.

 

 

 

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